Demands For Fee Refund
In a firm response to the ongoing delays in passport processing, the Federal Ombudsman is calling for the reimbursement of fees for services affected by the delays.
Amidst increasing frustration and lengthy queues at Passport Offices in major cities such as Karachi, Islamabad, Peshawar, Quetta, Lahore, Multan, and Faisalabad, the Federal Ombudsman has deployed a team of senior officers to conduct an on-the-ground assessment of the situation.
Expressing discontent with the extended processing times, the Federal Ombudsman deems the delay in passport issuance as unacceptable, particularly for those who have chosen to pay expedited fees for urgent services.
To tackle the backlog in passport issuance, the Federal Ombudsman is pressing for immediate measures to hasten the release of pending passports.
Identifying the root cause of the issue, officials from passport offices acknowledge the strain on the system, attributing the delays to a recent shortage of lamination paper. The delayed procurement of essential materials has compounded the challenges faced by applicants seeking timely passport issuance.
As citizens contend with prolonged wait times and administrative hurdles, the Federal Ombudsman’s demand for the refund of urgent passport delay fees takes center stage.
