ISLAMABAD: The National Database & Registration Authority (NADRA) announced that its Pak ID website will be shut down on Friday (tomorrow) as the authority transitions to delivering services exclusively through a mobile app.
“NADRA’s Pak ID website will no longer operate, and all services will now be accessible via the mobile app,” Interior Minister Mohsin Naqvi stated in a press release on Thursday.
The decision addresses challenges faced by citizens, particularly overseas Pakistanis, who encountered difficulties with the website, such as scanning and uploading fingerprints and required documents.
“Citizens, especially Pakistanis living abroad, struggled with the website’s usability,” Naqvi said. “There were significant issues in scanning and uploading fingerprints and necessary documents.”
The minister also highlighted the presence of fraudulent entities exploiting the situation by assisting in the creation of identity documents through fake websites.
To curb these illegal practices, the website will be permanently closed. The Ministry of Interior and Ministry of Foreign Affairs, in collaboration with NADRA, are taking strict measures to prevent such activities and ensure accountability.
Mobile App Features
The updated NADRA mobile app is expected to offer a comprehensive range of services, including applications for national ID cards, NICOP, POC, B Forms, and FRC. This will allow citizens to manage their identification needs conveniently from home.
New Regional Offices by March 31
In addition to the app, NADRA plans to expand its physical presence by establishing offices in all tehsils nationwide. Currently, only 19 tehsils remain without NADRA offices. These new offices are expected to begin operations by March 31, enhancing communication and accessibility for citizens.
“Work is progressing rapidly, and the remaining offices are on track to become operational by the deadline,” Naqvi assured.
This initiative aims to streamline service delivery, improve user experience, and ensure greater transparency in identity document processing.
